项目服务

Our project services ensure that you get the most from your solution.

Our out-of-the-box software products are part of a solution that includes a core set of comprehensive professional services—consulting, 实现, 培训, and support—to help you get the most from your project 实现. We have hundreds of years of direct human services experience to help guide you through the process. Our professional project management keeps your project on time and in scope.

Our services begin Day 1, when we form the project team, discuss goals and business processes, and formulate a plan to achieve optimal results with minimal disruption to the agency's daily work. We work with your staff to install, 测试, 火车, and roll out your new system in a way that ensures sustained adoption.

 

92% Lifetime customer satisfaction rating with <a href='http://www.slotxy2.net'><a href='http://www.slotxy2.net'>cq9电子游戏</a>攻略</a> projects

92%

Lifetime customer satisfaction rating with cq9电子游戏攻略 projects

45,000 caseworkers using cq9电子游戏攻略 products

45,000

Number of caseworkers using cq9电子游戏攻略 products

11.25 average years experience cq9电子游戏攻略 team members have worked in human services

10

Average years of experience our team members have worked in human services


咨询

咨询 is part of every project we do. We spend time with you to understand your agency’s specific processes and challenges before recommending a solution that will enable you to achieve maximum productivity across the organization. We are experts in change management, helping you achieve and maintain success long after the project ends.

cq9电子游戏攻略 compassion for and knowledge of the work we do enhanced project 实现 and added to the confidence level of workers.”

Heather Goodwin, Deputy Division 导演,
Carver County Health and Human 服务

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咨询

实现

cq9电子游戏攻略 uses a shared 实现 model that allows us to tailor the installation according to your agency’s specific needs, 能力, 预算, and time cons火车ts. You get professional project management, which mitigates risk to keep your project on time and in scope. Our team conducts business analysis, effective system design, and thorough technical 测试ing before you roll out the software.

“Implementing a new system is challenging, but the way cq9电子游戏攻略 was able to coach through that and be extremely available has made a huge difference in how the software was received by our staff.”

Hannah Webster, 儿童福利 Manager,
Mesa County Department of Human 服务

实现

培训

Ensuring adoption of your new system is vital to your agency’s success. cq9电子游戏攻略 has a dedicated team of professionals to provide end-user 培训 and professional technical 培训. Some agencies elect to have us assume all responsibility for 培训 and rollout support. Others choose to share in those duties to reduce costs. We’re flexible and can structure this with you to meet your needs.

“的 approach that cq9电子游戏攻略 has to 培训 our staff shows the commitment to the realities of this work on a day-to-day basis.”

John Pugleasa, 导演,
Houston County Department of Human 服务

培训

支持

We don’t just 火车 end users and leave. Our rollout support prevents regression and sets you up for continued success. 支持 does not end when the project ends. 的 cq9电子游戏攻略 支持 Center keeps your new system running at peak performance and troubleshoots users’ questions and issues. Our cloud-based solutions also include in-app help, 教育视频, and live chat to help your workers embed software into their day-to-day business processes.

"We've worked with cq9电子游戏攻略 on many different levels including project rollouts, 更新, 持续的支持, and collaboration with other counties, and have had great success with all cq9电子游戏攻略 staff."

Amanda Jensen, Technology Coordinator,
Crow Wing County 社区 服务

支持

Large-Scale Projects

When large cities and states implement technology, complexity is a fact simply because of scale. Our team understands the complexities of implementing a solution for a high volume of users, from planning and execution to 培训, delivery and support. We also help you manage communications and expectations with multiple stakeholders.

Large-Scale Projects

资源

cq9电子游戏攻略

cq9电子游戏攻略

Dare County: Onboarding Made Easy with Simple Software

Read cq9电子游戏攻略

Video

Video

cq9电子游戏的使命

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指南

指南

Change Management 101: Empowering Human 服务 Agencies to Embrace Innovation

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cq9电子游戏攻略 is committed to human services and gets that business space. 的 technology is a tool that supports the mission of what we’re about here, and not the other way around.” 约翰PUGLESA
导演
Houston County Department of Human 服务