To shape the future of social care by innovating and implementing easy-to-use solutions that enable social workers to focus on what matters—the people they help. 



Our core values shape every decision we make. They are the language of how things get done at cq9电子游戏攻略. 






We protect cq9电子游戏攻略.




Every day human services workers show up to help families and clients make positive change. Our team shares this commitment and shows up to support customers every step of the way.

Compassion meets experience.

We have licensed social workers, 前社会工作者, and experienced agency leaders on staff who impact how our solutions are designed, 实现, 支持, 和更新. We listen to customers’ feedback and lead with compassion to help caseworkers feel seen and heard with technology.

Work hard, have fun, make an impact.

While it’s fun to work at cq9电子游戏攻略, we take our jobs and our mission very seriously. We work hard to deliver tools that help agencies find success, however they define it.


Since 2003, we have focused only on human services. Our tools continue to evolve, but we remain focused on being the experts in helping human services agencies do what they do best: helping people.  

  • 2003

    cq9电子游戏攻略 was founded and provides electronic document management solutions.

  • 2004

    Wood County Department of Job and Family 服务 in Ohio became our first customer in economic assistance, and we solidified or focus on human services.

  • 2005

    Established more partnerships with agencies across Ohio, providing solutions for economic assistance and 孩子的抚养费.

  • 2007

    Implemented our solutions for economic assistance and 孩子的抚养费 for agencies in North Carolina and California.

  • 2009

    Sold statewide 孩子的抚养费 solutions in Nevada and West Virginia, while beginning to implement county projects in Minnesota.

  • 2011

    Partnered with Franklin County 孩子 & 成人 Protective 服务 in Ohio to launch our first mobile solution for social workers.

  • 2012

    Partnered with Xerox on its statewide project to provide integrated enterprise content management system for Louisiana DCFS across five program areas: economic services, child development and early learning, 许可, 孩子的抚养费, 儿童福利.

  • 2015

    Establish partnerships with county agencies in New York, providing 儿童福利 流动性 solutions and appointment management.

  • 2016

    Expand statewide solution in West Virginia to include economic assistance.

  • 2017

    Partnered with Houston County Department of 人类服务 in Minnesota to launch our flagship cloud-based software Traverse, providing document management, 表单管理, 流动性, 以及案件发现.

  • 2018

    Ohio became our first state customer across all program areas, 包括儿童保育, 孩子的抚养费, 儿童福利, 医疗补助计划, SNAP和TANF, while Erie County 孩子ren and Youth 服务 became our first county customer in Pennsylvania.

  • 2022

    Partnered with Carver County Health & 人类服务 in Minnesota to launch our secure client portal, Traverse Connect.

  • 2023

    Continue expanding Traverse ecosystem through new modules, including Reports and Workflow, while adapting the software to work for more program areas (孩子的抚养费, 经济援助).

  • 2023

    Partnered with Jackson County Department of Job and Family 服务 in Ohio to launch 个案协助服务, providing a variety of services to help improve caseworkers’ well-being and capacity to focus on families.


Agencies throughout the country use our software and services across multiple program areas to better collaborate to serve their community. As a result, they maximize productivity, decrease costs, and achieve better outcomes.

But don’t just take our word for it. Hear directly from our customers about how our software supports their success and how our work translates to 社区的影响.


Now that you know a little more about us, what’s next? 



Become part of a team that’s passionate about helping human services workers show up to serve their community.




Learn more about our products that are designed to help state and county human services agencies find success.




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