Infographics

The Tides of Turnover in Social Services

The workforce is in crisis. Social work burnout and turnover have reached critical levels while clients’ needs keep getting more complex. Just like you can’t stop a wave from crashing, you can’t control every contributing factor of burnout and turnover. But you can provide tools to support workers today and make the entire industry stronger tomorrow.

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How Traverse Supports Supervision

Supervisors are key for retaining and supporting caseworkers. But what about supporting the supervisors themselves? Here’s how Traverse reduces administrative burden to help supervisors feel more fulfilled and effective.

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Finding Time to Focus on Families: How Traverse Helps in Child Welfare

For years we’ve talked to frontline workers, supervisors, directors, and commissioners about how Traverse helps child welfare agencies minimize administrative burdens so caseworkers can focus on high-value work like engaging families or mining case history to make informed decisions.

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Human Services Technology: Try It Before You Buy It

View three common options that can help you dip your toes in the water before diving in to a full human services technology implementation: feasibility study, technology consultation, and a phased project approach.

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Using Traverse for High-Value Work With Families

Traverse empowers caseworkers with the right information at the right time so they can focus on families and make informed, confident safety decisions.

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Artificial Intelligence in Social Services Explained

Traverse uses a combination of machine learning and a social services specific ontology developed by Northwoods with industry experts to support evidence-based best practices and enable meaningful interactions with families.

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Dark Data Defined: What It Means and Why It's Critical for Child Welfare

Child welfare agencies need to be able to surface “dark data”—critical, but hidden information—to make informed, confident decisions and reduce trauma to kids. Learn what causes dark data in child welfare and why it's so significant to each life you and your agency cares for as you support their hope for a brighter future.

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10 Tips on Self-Care for Social Work

Social workers often spend so much time supporting others that they overlook the importance of taking care of themselves. The rewards of being a social worker are plentiful, but the job can take its toll—mentally and physically. Learn 10 simple ways social workers can practice self-care, manage stress, and boost their well-being.

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The Do's and Don'ts of Human Services Technology Implementation

Rolling out new technology at your agency? How you communicate the change, the team that manages the process, the approach you take to training, and the way you solicit and use feedback can all impact your chances of high and consistent user adoption. Learn what to do—and what not to do—to set yourself up for success.

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